before you book
We want your first visit to be easy and stress-free. Before you book, be sure to begin your registration and get started on your paperwork. It’s a fairly quick process and we promise, you’ll only have to do it once. Your onboarding will go much more smoothly if you follow the steps carefully and complete the paperwork before booking.
EXCEPTIONS: Interested in only booking a special event like a Kids-Free Friday or Camp? You may get to skip some of the registration steps. Please email play@timelessplay.com
first-time visit
All first time visitors get to play for just $5 an hour! We ask that if you are dropping off a toddler or child that might have a hard time being left for the first time, we ask that you hang out nearby or stand by your phone in case we need to call you. We want to make sure that your child’s experience is a happy one. We recommend starting with a shorter play time and then working up to a longer session. If at any time we are unable to calm and comfort your child, we will call you to pick up your child and discuss a plan for ensuring future visits are more successful. The vast majority of kids only cry when they have to leave but for some kids, it can take some time. Our caring staff is here to support you and your children!
IMPORTANT: We have an app! Download our app for a seamless booking experience:
